Analysis of the Student Affairs Services Assessment of the NEUST College of Information and Communications Technology Students

Abstract

This study aimed to analyze the student assessments of the College of Information and Communications Technology students on the student affairs services offered by the Nueva Ecija University of Science and Technology during the academic year 2019-2020. The study sought to identify the areas that the students deemed satisfactory and the services that needed attention and improvement. The researchers utilized the descriptive research method to describe the respondents' profile and their assessment of the different student affairs services offered by the University. Convenience and quota sampling techniques were employed in choosing the respondents while questionnaires were distributed as the main data gathering tool. The data gathered were then evaluated using weighted average. The findings showed that the majority of the student population of the College of Information and Communications Technology are males, and are between 19-21 years old. Moreover, the students are very much satisfied with the student affairs services offered by the University as reflected by their ratings, wherein the Health Services were rated Excellent while the other nine service categories were rated Very Good. The comprehensive results of the study were forwarded to the respective office to be utilized as a basis for shaping up the action plan to further improve and tailor-fit the student affairs services based on the profile and assessment of the students.