Analysis of the Impact of Learning Communication Effectiveness on Training Participants in Primary Health Care Center Management Training

Abstract

This research aims to analyze the impact of learning communication on the level of understanding among participants in healthcare management training within the primary healthcare center field and to compare the differing impacts of two distinct learning models. The method employed is quantitative research utilizing a Quasi-Experimental design with a Non-Equivalent Control Group model. Two training class groups formed one receiving treatment with the Blended Learning model for Primary Health Care Center Management training, and the other without treatment through Face-to-Face Primary Health Care Center Management training. Data was collected through pre and post-response questionnaires, and statistical analysis was conducted using frequency statistics, descriptions, paired t-tests, and independent t-tests. The results indicate a significant impact of learning communication effectiveness on the level of understanding among participants in both the Blended Learning and Face-to-Face models, with no significant difference observed in the impact of learning communication effectiveness on understanding level between the two class models. These findings provide a foundation for policies and strategies in organizing Primary Health Care Center Management training at Healthcare Training Institutions and can serve as branding in building credibility regarding the implementation of effective and quality training programs.