Analysis of the Effect of System Quality and Information Quality on Net Benefits through User Satisfaction of the Basic Education Data Information System (DAPODIK) in all junior high schools in Manggarai Regency

Abstract

Through user satisfaction of the primary education data information system (DAPODIK) in junior high schools in the Manggarai district, this study seeks to characterize the impact of system quality and information quality on net benefits. The sampling technique uses the census method. The population in this study were all operators at junior high schools in Manggarai district, totaling 81 people. Samples were taken using a census so that 81 operators became the object of research. The process of collecting research data uses a questionnaire or questionnaire which is distributed using a Google form sent via WhatsApp with a Lickert scale. The technique used for testing the hypothesis is path analysis and the tool used in data processing is SPSS 26 Software. Based on the path analysis of this study found that there are 4 hypotheses that have a positive and significant influence, that is, the relationship between information quality and net benefits, the relationship between system quality and user satisfaction, and the relationship between user satisfaction and net benefits. The system quality on net benefits, information quality on user satisfaction, and information quality on net benefits through user satisfaction were the hypotheses that were disproved in this study.