Abstract
This study is to analyze the Influence of Personality, Transformational Leadership, Job Engagement, on Performance with Mediating Variables Organizational Commitment and Organizational Citizenship Behavior Secretary of Private Company Offices in Surabaya. The results of the study are. Personality, Transformational Leadership, Job Engagement, affect Performance. Organizational Commitment has an effect on Organizational Citizenship Behavior while Organizational Citizenship Behavior has a significant effect on performance. The results of this study can illustrate how important the behavioral variables possessed by a company secretary so that the results of their performance can be relied upon because of their strategic position as holders of confidential information data material for the company. Keywords: Personality, Transformational Leadership, Job Engagement, Organizational Commitment, Motivation, Organizational Citizenship Behavior, Organizational Culture and Performance DOI : 10.7176/IKM/9-5-05 Publication date :May 31 st 2019
Highlights
The function of the administrative executor in the company has a strategic position for the orderliness of all data owned by the company both external and internal data between the parts that are inside the company
This study presents the Analysis of the Influence of Personality, Transformational Leadership, Job Engagement, on Performance with Mediating Variables Organizational Commitment and Organizational Citizenship Behavior of the Office of Private Companies in Surabaya
The results of this study do not support the research conducted by Harwiki (2016) Organizational Commitment does not affect Organizational Citizenship Behavior (OCB), but the results of this study support the research conducted by Cheng et al (2011), Azan (2015) 8.OCB affects the Performance of the Secretary of the Private Company Office in Surabaya, this can be accepted, the results of data analysis show that OCB has an effect on Performance with a regression coefficient of 0.246
Summary
The function of the administrative executor in the company has a strategic position for the orderliness of all data owned by the company both external and internal data between the parts that are inside the company. If the administration of the company is inaccurate and orderly, it will have a direct impact on the company's operations because the company does not have accurate data on the activities that have been carried out or will be carried out in accordance with the Standard Operating Procedure (SOP) that it already has. For office administration managers need a qualified personality because it will have an impact on their behavior which is sometimes needed by the leadership to be able to support management in any condition regarding readiness to present good and correct data and accurate in decision making. A person's personality will be reflected in his behavior in various tasks and responsibilities, the smarter a person's personality, the tendency of his performance behavior always leads to high personal discipline in maintaining the success of his duties in accordance with his job description
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
