Analysis of the Effect of Information System Quality to Intention to Reuse of Employee Management Information System (Simpeg) Based on Information Systems Success Model

Abstract

This study examines the effect of Information Quality, Systems Quality and Service Quality on the user intention to reuse Employee Management Information System (SIMPEG) in University in the city of Surabaya, based on the theoretical foundation of DeLone and McLane Information Systems Success (ISS) Model. The distribution of questionnaire was conducted to 120 employees of different universities by means of stratified random sampling. The results showed that: (1) there is a significant positive effect of the System Quality on the Quality of Information, (2) there is a significant positive effect of the Information Quality on the Intention to Reuse, information related to the fulfillment of the user’s needs; (3) there is a significant positive effect of the Quality of the Intention on system re-use, the system related to the fulfillment of the needs of users; (4) there is no effect of the Quality of Service to the Intention to Reuse. In the end, the results of this study provide an analysis and advice to The University officials that can be used as a consideration for Information Technology/Information System investment and development in accordance with the Success of Information System and Intention to Reuse model.