Abstract

Human resource management in tourism has always been one of the concerns of tourism development. With its high coverage, tourism links jobs in multiple industries. There are many problems in the previous tourism industry that have not been resolved until now, which has formed a bad customary perception. The current tourism industry is affected by the pandemic, and the talents in the market have also seen the instability of the tourism industry. Changing people's perceptions of jobs in the tourism industry is an important task in retaining talent and ensuring the positive development of the industry. There is still a lack of summarization and solutions to the existing problems, so this study discusses these two aspects. Different divisions of labor in the tourism industry face different difficulties and solutions. Front-line employees should be more inclined to improve skills and accumulate experience and maintain a positive attitude towards the industry. Program managers should apply the principles of sustainable talent development to the current state of human resource management.

Full Text
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