Abstract

This research aims to develop a simulation approach based on system dynamics modelling (SDM) and adaptive network based fuzzy inference system (ANFIS) for quantifying and reducing the bullwhip effect in a multi-product, multi-stage supply chain. The proposed model is comprised of three groups of variables influencing the bullwhip effect, namely the structure of a supply chain network, supply chain contributions (ordering process in regular situation or when a supplier has a promotion or shortage gaming) and supply chain performances (the number of defects and ordering lead time). As a result, a two layer simulation model is developed with three generic models. The flexibility of this proposed approach is its ability to model various types of ordering policies which are basic inventory policies, material requirement planning (MRP) system and just in time (JIT) approach. The supply chain of a beverage company was selected to validate and demonstrate the flexibility of the proposed model. The findings of the proposed simulation model are consistent with the results obtained from the case study. The error magnitude of the bullwhip effect level varied between 0 and 9% resulting in bullwhip effect reductions of up to 92%. Accordingly, the bullwhip effect levels are significantly decreased by using the proposed simulation model.

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