Analysis of Teachers’ Satisfaction With Online Learning During the Covid-19 Pandemic

Abstract

After one and a half years of forced E-Learning in Jordan due to the COVID-19 pandemic, the Ministry of Higher Education approved a new regulation titled “Blending E-Learning in Higher Education Institutes (HEI)”, which comes hand in hand with an action plan, aiming to transform certain percentages of academic programs (AP) offered in HEI into online and blended learning. This study investigates the attitude of 174 staff members at University of Petra towards the newly stated regulation, and their readiness level to implement the action plan. It also investigates the satisfaction rate of the academic staff with the experience of e-learning during the COVID-19 pandemic in Jordan from March 2020-till Au-gust 2021. The study was conducted with a questionnaire distributed electronically. The results show that improvements need to be done on three areas: teachers’ training on techniques to create and manage e-content, online assessment methods, and increasing the interactions of students in online courses. It also shows that staff members are satisfied with the new regulations to have percentages of courses fully online while others are blended courses; however, there is dissatisfaction with the pass\fail regulation set by the ministry during the pandemic period.