Abstract
Abstract Until the emergence of the COVID-19 pandemic, tourism was one of the sectors with the greatest growth potential on a global scale. It is now highlighted as one of the hardest hit sectors in economic terms and requires strategic recovery capacity coupled with technological innovation. Technology and innovation could provide a strong contribution to the development of tourism by integrating knowledge about tourism products, services and experiences and the new needs and behaviours of consumers. This study analysed the scientific productions on technological innovation in the tourism sector using literature review and bibliometric analysis techniques, with data collected from the main databases of international relevance, Web of Science and Scopus. This study presents the mapping and cluster structures for the trends and dynamics of the investigations on the discovered research themes using the VOSviewer software. The results indicate that research related to innovation and technology in tourism has evolved in recent years, as well as highlighting the main areas of activity and presenting contributions to possible future lines of research.
Highlights
Until the emergence of the COVID-19 pandemic, tourism was one of the sectors with the greatest growth potential on a global scale
The research used bibliometric analysis of scientific production centred on the number of documents published in the field of tourism and hospitality, with terms related to technology-based innovation and indexed in two of the main international indexing databases: Web of Science (WoS) and Scopus using the keywords “tourism AND technology” to filter the results
The article provides a general characterization of the publications, scientific areas and most influential countries in research on technological innovation in tourism, based on the wide range of bibliometric techniques supported by WoS and Scopus platforms
Summary
Abstract: Until the emergence of the COVID-19 pandemic, tourism was one of the sectors with the greatest growth potential on a global scale. It is highlighted as one of the hardest hit sectors in economic terms and requires strategic recovery capacity coupled with technological innovation. This study analysed the scientific productions on technological innovation in the tourism sector using literature review and bibliometric analysis techniques, with data collected from the main databases of international relevance, Web of Science and Scopus. The results indicate that research related to innovation and technology in tourism has evolved in recent years, as well as highlighting the main areas of activity and presenting contributions to possible future lines of research
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