Abstract

The paper presents research findings concerning control results within the lift truck production elements process. Research aim is determine nonconformities responsible for law quality level of final product. The quality management tools such as Pareto – Lorenz diagram and relationship diagram were used in the presented research findings analysis. Pareto-Lorenz diagram was used to identify the nonconformities hierarchy in the production process and the relationship diagram allowed identifying causes of most common nonconformities occurrence.

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