Abstract
AbstractThis study was carried out to investigate and explore the ISO 9001-based QMS dimensions, analyze interrelationships and their combined impact on engineering education in India using interpretive structural modelling (ISM) methodology. In this paper, 20 quality dimensions/elements are identified through Delphi technique to construct an ISM-based model. This approach helps in establishing the hierarchy of these quality dimensions, which will assist to enhance the quality of engineering education (EE). The objective of this article is to frame a blueprint of QMS implementation and evaluation of QMS dimensions for continuous quality improvement of engineering education (EE). The results give a feasible solution that the dimensions such as quality mission and vision (QM&V) statement and top management commitment and leadership (TMCL) are the main driving powers for establishing an effective QMS in engineering institutes. The limitation of the study is that the proposed ISM model has not been tested and validated statistically. Therefore, in the future, the model needs to be tested and validated statistically using different structural approaches.KeywordsQuality management systems (QMS)Interpretive structural modelling (ISM)Engineering education (EE)Quality dimensionsEngineering institutions (EI)
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