Analysis of Project Delays in the Verification of Domestic Component Level Utilization in Goods and Services Procurement in Cilacap

Abstract

This research is designed to analyze the factors causing delays in the verification project of Domestic Component Level (TKDN) usage in goods and services procurement in Cilacap and to provide improvement suggestions to PT XYZ. According to data from PT XYZ, the TKDN Verification project in Cilacap was only 72% complete by the set deadline, with 28% of the contracts completed outside the specified timeframe. The method used in this study is DMAIC (Define, Measure, Analyze, Improve, & Control), which involves analysis using fishbone diagrams, 5 why analysis, Pareto charts, and the 5W+1H technique. The main factors causing delays are the availability of documents, verifiers, technology systems, external factors, process documentation, and internal communication processes. Alternatives to resolve the delays in the TKDN Verification Project in Cilacap include adding manpower, a checklist for document requirements, using the system, upgrading outdated laptops for each personnel, and conducting regular coordination meetings for each verification activity.