Abstract
Worker participation in decision-making (PDM) has been advocated as a vehicle to improve organizational effectiveness. A number of studies have shown inconclusive findings on the impact of PDM on various measures of performance. In this paper, it has been hypothesized that this inconclusiveness could be attributed to the perceptual differences between supervisors and the workers. Information theory has been used to measure and compare the perceptual differences as they relate to (1) supervisors and quality circle (QC) workers, (2) supervisors and non-QC workers, (3) QC workers and non-QC workers. The findings indicate that information theory may be a useful paradigm to explain such perceptual differences.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
