Abstract

Consumer interest in using intra-provincial city transportation (AKDP) is decreasing. The cause is due to the increase in people's purchasing power so that to meet their transportation needs, people tend to choose to buy private vehicles rather than use public transportation. On the other hand, the operational performance of public transit, both from technical aspects, management and operational policies, is different from applicable quality standards. This research aims to identify superior AKDP routes in Gorontalo Province based on their characteristics and operational performance and formulate strategies to improve the performance of these superior routes through survey, observation and documentation approaches. The data analysis method uses qualitative and quantitative descriptive analysis by identifying the operational characteristics of services, then assessing their suitability based on public transport service standards according to A World Bank Study 1986 standards, Decree of the Director General of Transportation Land Number SK.687/AJ.206/ DRJD/2002 and Minister of Transportation Regulation R. I. No. 10 of 2012. The research results show that the operational performance of AKDP transport services in Gorontalo Province is quite good; this is indicated by the fulfilment of minimum performance quality standards in terms of travel speed (37.85 km/hour) and travel time (1.68 minutes/km). Meanwhile, those that do not comply with performance quality standards, namely, load factor 62%; headway 44.57 minutes; waiting time 22.29 minutes and frequency only 2 (two) vehicles/hour.

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