Abstract
Purpose: The purpose of this paper is to analyse the ways to motivate volunteers and employees or members from non-governmental sector in order to find out which are the most effective of them and to see if there are differences regarding the motivation depending on the type of organization and the field of activity. The reason for investigating the literature in the field is to see how the contemporary authors have defined the term NGO as well as the concept of motivation. Methodology: The research described in this paper is based on qualitative research method. Data gathering methods included the document analysis in order to bring some important clarifications on the concept of non-governmental organizations and motivation as well as semi-structured interview in order to identify the ways to motivate human resources from nongovernmental sector. Findings: The analysis and interpretation of the data highlight that there are differences in the ways of motivating non-governmental sector human resources depending on the field of activity, but not depending on the type of organization. Despite the obstacles encountered, the management of NGOs uses the most effective ways in order to increase the motivation level of volunteers, employees or members. Research limitation: The limits of this paper come once with the limited number of the interviewees, as well as the types of non-governmental organizations surveyed. Value of paper: The paper has both theoretical and practical importance, explaining the concepts of NGOs and motivation and analysing the ways of motivating human resources in the non-governmental organizations.
Highlights
The purpose of this paper is to gain an insight into how NGOs motivate volunteers and employees
The value of this paper consists in presenting some of the conceptualizations of NGOs and motivation as well as in analyzing the management perspective on the most effective ways to motivate NGOs human resources
The interview is divided into three parts: the first part refers to the field of activity, vision, mission and objectives of the nongovernmental organization; the second part contains questions regarding the ways of motivating volunteers of nongovernmental sector and the third part contains questions about employees and the way they could be kept motivated
Summary
The purpose of this paper is to gain an insight into how NGOs motivate volunteers and employees. The research hypotheses have been proposed in order to see if there are differences in the ways of motivating non-governmental sector’s volunteers and employees or members depending on the type of organization and the field of activity:
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