Analysis of Kendal Ferry Terminal Performance

Abstract

Kendal Ferry Terminal which has been operating since 2016 grows continuously in line with public information. As a unit of Tanjung Emas Port, Semarang, based on Masterplan of Tanjung Emas Port, the initial plan was intended as a terminal for “sharing” function. This function urged Kendal Transportation Agency to measure its existing performance to continue improving its performance. This research applied descriptive-quantitative methods that emphasized observation by examining natural conditions, systematically described as a fact in quantitative form. It was started by analyzing the existing demand and supply which increased about 55% in the second year of operation, followed by predicting the passengers’ trend for ten years to reach the assumption of 30% Semarang-Kumai passengers distracted to Kendal-Kumai route, even though it was only departure. Finally, the research analyzed the existing facilities and performance, where the result showed that 65% from indicators stated that the performance is inadequate. The recommendations to improve the performance and to prepare receiving a “sharing” function are provided by increasing ship schedules and supply such as the depth of port pool, adding facilities such as passenger lounge, and realizing connectivity of transportation modes with Kedungsepur BRT lines.