Abstract
The impact of Information Technology (IT) in organizations has attracted the attention of professionals and academics in recent years. This article analyses the relation between the use of IT and the technologies of Industry 4.0 with internationalization and business performance. Through a study of 168 companies in Bogotá city, different regression analyses have been carried out according to the research model proposed to estimate the effects of the determined variables. It is evident that companies with a greater degree use of IT present a greater degree of international activity. Likewise, the study established a model that demonstrates the direct relation between the use of IT and industry 4.0 technologies with business performance. For the statistical analysis the R studio software has been used.
Highlights
The contribution of information technologies (IT) in different organizational processes is well known
According to the size of the sample in this study, a Kolmogorov-Smirnov statistic was obtained below the level of significance established for the No category (0,017) and higher for the Yes category (0,200), with which it can be stated that the variable does not behave normally in both categories and makes it necessary to use a non-parametric test
According to current trends in the use of emerging technologies and the results obtained in research, we found that an increase in business performance is characterized by the use of Industry 4.0 technologies, which transitions companies towards an intelligent industry management, while involving changes in manufacturing and process management for business development and growth
Summary
The contribution of IT in different organizational processes is well known. This is often analyzed from a theoretical perspective in terms of the investment that companies should make in this resource in order to increase their productivity, because the market is requesting it or the competition is already doing it. For this reason, quantifying the impact that IT has on business processes is essential to analyze its potential and challenges, and to propose methodologies for its proper implementation In this sense, the impact of IT on companies substantially improves business efficiency especially thanks to the use of the Internet, since it provides opportunities in different fields such as the development of new products and services. The impact of IT on companies substantially improves business efficiency especially thanks to the use of the Internet, since it provides opportunities in different fields such as the development of new products and services As a result, these technologies offer a wider market that contributes to distribution channels and customer service regardless of geographical distances. They facilitate contact between clients and suppliers, and provide improvements in the processing and storage of organizational information (González, Alfaro-Azofeifa, and Alfaro-Chamberlain, 2005)
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