Abstract

In Small and Medium-sized Enterprises (SMEs), Human-Computer Interaction (HCI) is considered as a cross-disciplinary segment applied in ergonomics, psychology and the engineering departments. HCI deals with the evaluation, implementation, designing and theoretical evaluation of means in which humans utilize and relate with computing applications. The term ‘Interaction’ is differentiated from other terminologies in the same application interface. The term refers to the abstract system which allows humans to interact with devices of computing for a particular industrial task. An application interface in this case applies to the selection of the technical (software and hardware) realization of a specified interaction system. Because of extensive research to incorporate diversified HCI into an understandable model, this paper evaluates HCI model in SMEs to provide the projected guidance to designers of the system using Information Technology (IT). The choice of a good model provides the recommendable direction for presentation languages e.g., Task Action Grammar (TAG) and the design actions determine the feel and look of the system. In this contribution, critical design projects in every discipline are identified alongside the present study trends and future research directions.

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