Abstract
The incompleteness of medical record documents is a problem because medical records are often the only records that can provide detailed information about what has happened while the patient was treated at the Public health center. This will result in internal and external impacts because the results of data processing are the basis for making reports both internally at the Public health center and for external parties. The purpose of this study is to analyzethe effect of knowledge, motivation and tenure on the completeness of filling out medical records at Gayam Health Center. The design of this research is an observational quantitative research with a cross sectional approach with the focus of the research being directed at analyzingthe effect of knowledge, motivation and tenure on the completeness of filling out medical records at Gayam Health Center. The total population is 134 respondents and a sample of 100 respondents is taken using the Simple Random Sampling technique. The results of the research show that almost half of the respondents have high category knowledge as many as 62 respondents (62%). Most of the respondents have a moderate category of motivation as many as 42 respondents (42%). Most of the respondents have a working period of the middle category as many as 54 respondents (54%). Most of the respondents have complete category completeness as many as 78 respondents (78%). Based on the results of the Logistics Regression analysis shows that the p-value <0.05 then H1 is accepted so it is concluded that there is an influence of knowledge, motivation and tenure on the completeness of filling out medical records at the Gayam Health Center. It is hoped that health workers will be able to fill out medical records completely and correctly so that the patient care process can be monitored properly as well as to facilitate the claim process if the patient is a member of JKN.
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