Abstract
Vietnam's logistics industry with an estimated total value of US $ 50-60 billion is currently growing rapidly (20 - 25% per year) and is expected to maintain double-digit growth for at least 5 to 10 next year, due to the breakthrough of the retail industry with high internet penetration and online shopping trends. According to the Vietnam E-Commerce White Paper 2018, the scale of the B2C e-commerce market was US $ 6.2 billion in 2017. Vietnam is one of the fastest growing e-commerce markets in Southeast Asia. With this boom, the demand for logistics in e-commerce ecosystem is huge. Analysis of the factors affecting electronic logistics allows proposing a strategic solution for the development of e-logistics services in Ho Chi Minh City, and what is urgent according the Logistics Development Plan of Ho Chi Minh City until 2025, with a vision to 2030.
Highlights
Despite being a nation with the advantage of having plenty deep-water ports, the logistics industry has not been able to become a key economic industry due to many limitations
The main logistics companies serving Vietnamese e-commerce market are focused on understanding e-logistics trends in urban management, in particular, which reflects the essential needs of the economy in general (RongViet, 2019)
Apart from the relevant studies mentioned in overview of eralier research, the study uses information from other research works, including : 1) Domestic research work of Dao (2011), on development of logistics services in Vietnam under the international integration conditions; research of lam (2012), which is devoted to analysis of experience in developing logistics centers in some countries in the world; work of Phuc (2018), who studied models and investment solutions in building a logistics center serving Hai Phong International Gateway Port in Lach Huyen; research of Hang (2012), tackling the quality issues of logistics services of Vietnamese transport enterprises in Ho Chi Minh City; reserach of Tuan
Summary
Despite being a nation with the advantage of having plenty deep-water ports, the logistics industry has not been able to become a key economic industry due to many limitations. The reason is the non-uniform infrastructure of Logistics industry, which has confined the development of logistics activities. E-logistics, which is both a tool and a solution for synchronous connecting the infrastructure for Logistics industry and the Ecommerce industry, has still not been properly invested and developed (Tuan, 2018). In the current period of international economic integration, it is necessary to develop a program for the transforming of Logistics into a key economic industry in accordance with the Decision No 200/QĐ-TTg dated 14/02/2017 of the Prime Minister on the Action Plan. I) A model allowing to connect e-logistics (as a coordinating center combining logistics and e-commerce) has not yet been formed; the operations of logistics and e-commerce industries has their own processes of distributing goods / services, what cause ineffectiveness; ii) The satisfaction level of purchasers via e-commerce channels and using online logistics is still low (HCMPC, 2017)
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