Analysis of Electronic Wallets Use Patterns among Students in Online Transportation Services

Abstract

This study is conducted to discover the impact and the use of electronic wallet (e-wallet) by students especially in online transportation service. This research used a comparative approach by comparing online transportation service users with conventional transportation service and the literature analysis method, interviews, and written surveys involving students in Bandung as respondents. The results of this study showed that students who used electronic wallets to pay for online transportation service were more able to control their expenses efficiently compare to students who use conventional transportation service and use conventional payment methods as well. Especially for students, using an electronic wallet in online transportation services is very helpful in the payment process.