Abstract
SYNOPTIC ABSTRACTWe consider a single-server retrial queue with infinite capacity of the primary buffer and finite capacity of the orbit to which customers arrive according to a Poisson process, and the service time follows phase-type distribution. The customer-induced interruption while in service occurs according to a Poisson, process. The self-interrupted customers enter into orbit. Any interrupted customer, finding the orbit full, is considered lost. The interrupted customers retries for service after the interruption is completed. We investigate the behavior of this queueing system. Several performance measures are evaluated. Numerical illustrations of the system behavior are also provided.
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