Abstract
ABSTRACT In this study, we analyze the proficiency of a single-server Markovian queuing system M/M/1/N with unpleasant services and encouraged arrivals to compare the policies for service delivery, which is a context of social planning to improve the social welfare. Then, we examine the economic analysis of the cost in an uncertain environment. In this regard, the entry rate, the service rate, and the processing time are presumed as vague numbers and developed a concept that is an essential condition of vague set that is applied. In addition, taking into account to the expected costs, server maintenance costs, customer dissuasion cost, and financing costs in this investigation can enhance the managers capability in order to adopt the decision in organizations.
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