Abstract

Small and mid-size enterprises (SME) are considered the backbone of developing economies in terms of reducing poverty and unemployment. Although most SMEs are still reluctant in new technology adoption, such as cloud computing, some benefited from the services provided by cloud technology. This study aims to assess the performance evaluation of small and mid-sized enterprises (SMEs) regarding the usage of cloud computing in their activities. The quantitative study was conducted on a sample of 112 respondents employed in Turkish SMEs. A research model is utilized based on performance specific scales. Results signified cloud technology’s positive impact on business performance.

Highlights

  • This study proposes variables or dimensions that are not related to the quality, because the cloud computing services are relatively new for Turkish small and mid-sized enterprises (SMEs) and it is assumed that available cloud computing applications or platforms have a proven record and market share

  • The distribution of corporations in which participants work in accordance with their sector showed that 33% operated in the services sector, 14.3% are export/import oriented, 13.4% manufacturing and 39% fell into other sectors

  • Respondents who participated in the research from the corporations that have a cloud computing system stated disadvantages of the cloud computing system as 22.8% security, 16% data privacy, 15.1% cloud computing audit, 14.2% dependency to service provider, 13.2% bandwidth, 9.6% uncertain data location, 9.1% service level agreement

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Summary

Introduction

Technological developments are focused on services such as data processing and transmission speed When it comes to data processing and transfer concepts, the most important technology is cloud computing [1]. The concept of “Cloud Computing” is not a product but rather a service This service, which provides transaction and data transfer speed to individuals and institutions, is bundled within a system that combines network elements, many servers, huge amount of storage space, and different applications [3]. The attention was on the migration and use of CCTs in developed countries with the influence of CCTs on business performance in developing countries receiving limited scholarly considerations To tackle this apparent gap, a total of nine research questions were developed to analyze cloud technology use of SMEs in Turkey but only three of them are presented below because of the format limitations

Cloud Migration of SMEs
Research Model and Method
Universe and Sampling of the Research
Data Collection Methods
Findings
Conclusions
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