Abstract

With the increasing prevalence of social media, fashion has changed with it. Social media has shifted the meaning of fashion from the mass media era to the social media era. In order to build customer loyalty through effective communication with consumers, luxury brands have turned to social media for promotional strategies. Luxury fashion brands have evaluated social media marketing techniques such as Twitter, Weibo and Instagram as an effective tool to take their business to the next level. However, the recent entry of many fashion brands into the luxury market and the ensuing fierce competition has brought unexpected changes to the market. We discuss how fashion performs differently in traditional media and social media, how the type of customer has changed, and how social media allows fashion brands to reach a wider audience.

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