Abstract

Aim: To analyze aggressive behavior towards healthcare workers before and during the SARS-CoV-2 epidemic in Poland and confront the obtained results with reports on this phenomenon from the scientific world. Material and methods: The study included 999 respondents constituting healthcare workers from all over Poland. The proprietary questionnaire consisting of three parts was the research tool. Results: Only 1% of healthcare workers indicated that they informed the Healthcare Aggression Monitoring Registry. A similar rate was observed during the pandemic. The predominant reason was “long waiting time”. Conclusions: Aggression being a relatively constant and unchanging problem in the healthcare system, according to the authors, requires the development of new, more effective solutions to improve the situation of victims. Encouraging staff to report aggressive behaviors and actively supporting them in these actions could lead to more frequent legal consequences for aggressors, increasing the chance for more respectful treatment of medical staff and disrupting the false sense of impunity in perpetrators of these acts.

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