Abstract
Smart home services have been developed by several companies in Indonesia. However, the adoption of the use of smart home services in Indonesia is still relatively low. This study aims to analyze the adoption factors that influence people in the use of smart home services. The results of the questionnaire with respondents living in Jakarta, Bogor, Depok, Tangerang, and Bekasi (Jabodetabek) is analyzed by the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) method. There are 11 hypotheses to be tested testing with Structural Equation Modeling (SEM). The analysis shows that there are seven accepted hypotheses. The factors that influence the Jabodetabek people in using smart home services are performance expectancy, effort expectancy, hedonic motivation, risk, trust, the attractiveness of alternatives, and behavioral intention.
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