Abstract

ABSTRACT We consider a class of single server queueing systems in which customers arrive singly and service is provided in batches, depending on the number of customers waiting when the server becomes free. Service is independent of the batch size. This system could also be considered as a batch service queue in which a server visits the queue at arbitrary times and collects a batch of waiting customers for service, or waits for a customer to arrive if there are no waiting customers. A waiting server immediately collects and processes the first arriving customer. The system is considered in discrete time. The interarrival times of customers and the inter-visit times of the server, which we call the service time, have general distributions and are represented as remaining time Markov chains. We analyze this system using the matrix-geometric method and show that the resulting R matrix can be determined explicitly in some special cases and the stationary distributions are known semi-explicitly in some other special cases.

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