Analysis Framework for Smart Technology Capability in Logistics Industry

Abstract

In the fourth industrial revolution, logistics environment has rapidly changed with continuous new technology development and business method to efficiently secure competitive advantage in intense competition of a global market environment. Logistics industry has consistently built its smart technology environment appropriate for efficiently managing and improving its logistics fields. The smart technology for logistics industry is critical to efficiently execute distribution activities and to effectively raise its performances in a smart technology environment. The smart technology capability of logistics industry is a crucial medium to achieve the efficient logistics activities and successful logistics performances in a global logistics market. It has to be synthetically managed and improved to advance the logistics business environment and strengthen its competitiveness. Hence, this study presents an overall and objective analysis framework to reasonably manage and upgrade the smart technology capability that can properly support its logistics fields in a smart technology environment. This research confirms the developed analysis framework by reliability analysis and factor analysis based on previous studies. The 16-item analysis framework verified in terms of reliability and validity can efficiently analyze a smart technology capability for logistics industry in a total smart technology perspective.