Abstract
PT Kreasibeton Nusapersada must be able to provide the best service to meet customer needs, one of which is in terms of timely delivery of goods safely to the destination. The process of sending goods with different locations still often occurs, such as delays in shipping goods caused by various factors to find the cause of the delay in the shipment of Ready-mix on PT Kreasibeton Nusapersada then the data analysis technique used the writer is a fishbone diagram or a causal diagram. From the analysis of activities carried out by PT Kreasibeton Nusapersada, it has been going well. However, based on data in the field, it turns out, there is still a delay. Of the twelve (12) factors, it turns out, there are four (4) factors that cause delays, 84.37% of congestion factor is stating that congestion are the most cause of late distribution of Ready-mix Concrete products, 68.75% is state the number of projects or Demand for Ready-mix Concrete causes the product distribution constraints, 43.75% the Batching Plant machine was damaged so that the process of making Ready-mix Concrete was disturbed, and for product delivery was delayed and 75% is state the availability of raw materials affected the distribution delay.
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