Abstract
This summary report documents the efforts of the Aero Tech Consulting, Inc. (ATCI) team in response to a Request for Proposal (RFP) issued by the Airport Cooperative Research Program (ACRP). This RFP detailed the challenges facing airport managers when attempting to integrate many disparate systems, software applications, financial and operational activities at airports today. The ATCI team sought to illustrate the “big picture” through extensive research, interviews with airline executives and Information Technology professionals, and analysis of several aviation systems. The team has developed a list of best practices and validated all of its findings through a systematic series of phased interviews. When necessary, the team has leveraged its own understanding of the industry, developed over many decades of experience as airline, airport and Information Technology executives. This study resulted in the description of a typical airport organization, the completion of a comprehensive handbook for the integration of existing systems, as well as several recommendations for an approach to the future.
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