Analysis and classification of privacy-sensitive content in social media posts

Abstract

User-generated contents often contain private information, even when they are shared publicly on social media and on the web in general. Although many filtering and natural language approaches for automatically detecting obscenities or hate speech have been proposed, determining whether a shared post contains sensitive information is still an open issue. The problem has been addressed by assuming, for instance, that sensitive contents are published anonymously, on anonymous social media platforms or with more restrictive privacy settings, but these assumptions are far from being realistic, since the authors of posts often underestimate or overlook their actual exposure to privacy risks. Hence, in this paper, we address the problem of content sensitivity analysis directly, by presenting and characterizing a new annotated corpus with around ten thousand posts, each one annotated as sensitive or non-sensitive by a pool of experts. We characterize our data with respect to the closely-related problem of self-disclosure, pointing out the main differences between the two tasks. We also present the results of several deep neural network models that outperform previous naive attempts of classifying social media posts according to their sensitivity, and show that state-of-the-art approaches based on anonymity and lexical analysis do not work in realistic application scenarios.