Abstract
The purpose of this study is to determine and analyze customer perceptions about the conversion of conventional Nagari Bank to Islamic Nagari Bank, as well as to analyze the obstacles that occur when conventional Nagari Bank converts to Bank Nagari Syariah. The research method is field research (field research), data collection techniques using observation, in-depth interviews and documentation and data analysis techniques using qualitative descriptive analysis methods.
 The results showed that the dominant perceptions of Bank Nagari customers supported and loyal to the decision of Bank Nagari to convert to Sharia so that they could apply the Minangkabau philosophy. Meanwhile, the obstacles faced by Bank Nagari are from the internal side such as the readiness of human resources, the era of digitalization or the digital ecosystem and it is not easy to provide products that have significant changes, from the external side such as the spread of the corona virus, the impact of the trade war between the United States and China and different views from Public.
Highlights
Bank Nagari milik orang minang menjadi solusi keuangan bagi mayoritas penduduk Sumatera Barat, berdiri tanggal 12 Maret 1962, Bank Nagari berkontribusi besar pembangunan perkonomian di ranah minang
Berdasarkan pernyataan pihak bank sebagai berikut: “Karena dari hasil survei masyarakat Sumatera Barat terutama nasabah lebih dominan memilih konversi ke syariah daripada spin off dan keputusan pemegang saham mendukung sekaligus memilih langkah konversi Bank Nagari.”66
12) Analisis Penulis Jadi, dari hasil wawancara diatas penulis dapat menyimpulkan bahwa kendalakendala yang dihadapi apabila Bank Nagari Konvensional konversi menjadi Bank Nagari Syariah yaitu dari sisi ekstenal seperti penyebaran virus corona di berbagai belahan dunia terutama di Indonesia, dampak perang dagang antara Amerika Serikat dan China yang dikhawatirkan akan berpengaruh terhadap perekonomian di Sumatera Barat
Summary
Bank Nagari milik orang minang menjadi solusi keuangan bagi mayoritas penduduk Sumatera Barat, berdiri tanggal 12 Maret 1962, Bank Nagari berkontribusi besar pembangunan perkonomian di ranah minang. 3) Pendapat Nasabah tentang Rencana Konversi Bank Nagari Konvensional menjadi Bank Nagari Syariah Berdasarkan pernyataan nasabah “Ahmad Delyuzar” : “Saya sangat menyetujuinya, karena dengan dikonversinya Bank Nagari ke Bank Nagari Syariah maka transaksi yang digunakan sesuai dengan prinsip syariat Islam dan tidak mengandung riba”.
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