Abstract
This research aimed to comprehend the effect of variables external consisting of experience, subjective norm, perceptions, job relevance, output quality and result demonstrability, computer self efficacy, perceptions of external control, computer anxiety, computer playfulness, perceived enjoyment, and objective usability for perceived usefulness, perceived easy of use, service quality, behavioral intention, use behavior and user satisfaction of academic information system. The population of this students of AMIK Parna Raya Manado in academic year of 2013 and 2014. By using Slovin method, it was obtained the rate of the sample amount of 120 students. Data collection techniques using questionnaires and the model used Technology Acceptance Model (TAM III). It had been used Structural Equation Model (SEM) for examining the relation between those variables. The result of showed that the use TAM III method of significantly affected of the service quality satisfaction of academic information system. Keywords : Technology Acceptance Model, Structural Equation Model
Highlights
ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh variabel-variabel eksternal yang terdiri dari pengalaman, norma subyektif, persepsi, relevansi pekerjaan, kualitas output dan hasil demonstrasi, kemampuan diri dalam komputer, persepsi kontrol eksternal, kecemasan penggunaan komputer, penggunaan sepenuhnya pada komputer, kenikmatan yang dirasakan, dan kegunaan obyektif terhadap persepsi kemanfaatan, persepsi kemudahan, kualitas layanan, perilaku untuk tetap menggunakan, perilaku nyata penggunaan sistem, dan kepuasan penggunaan sistem informasi akademik
This research aimed to comprehend the effect of variables
external consisting of experience
Summary
ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh variabel-variabel eksternal yang terdiri dari pengalaman, norma subyektif, persepsi, relevansi pekerjaan, kualitas output dan hasil demonstrasi, kemampuan diri dalam komputer, persepsi kontrol eksternal, kecemasan penggunaan komputer, penggunaan sepenuhnya pada komputer, kenikmatan yang dirasakan, dan kegunaan obyektif terhadap persepsi kemanfaatan, persepsi kemudahan, kualitas layanan, perilaku untuk tetap menggunakan, perilaku nyata penggunaan sistem, dan kepuasan penggunaan sistem informasi akademik. Populasi dalam penelitian ini adalah mahasiswa AMIK Parna Raya Manado angkatan tahun 2013 dan 2014. Hasil penelitian menunjukan bahwa penggunaan metode TAM III berpengaruh secara signifikan terhadap kepuasan kualitas layanan sistem informasi akademik.
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