Analisis Kapasitas Pelayanan Publik Pemerintahan Desa Studi Kasus Di Desa Cibuntu Kecamatan Cibitung Kabupaten Bekasi Propinsi Jawa Barat

Abstract

The purpose of the research is to do the analysis of public service capacity at the Village governmentthrough the case study in the Cibuntu Village, Cibitung district, Bekasi – Regency in the province ofWest- Java. The method of research used is the method of qualitative descriptive analysis. Thecollection of data is based on the field observationand grounded research as well as in-depthinterview with a number of key infomants. The research result found is the public service capacity atthe village government is still very weak. The low public service capacity is caused by ineffectivenessof village government organization, the low competency of human resouurces of Village apparaturs.The ineffectiveness of Village financial governance and the weakness of Village governmentleadership. Based on the research result, it is suggested that the Village government organization,the incrased competence of the Village apparaturs be more effective and the selection of Vilage chiefelection based on meritorious system.