Abstract

The application of innovation Aji Arum (Birth Certificate is completed delivered to homes) is one of the government's efforts Semarang district to improve the quality of public services, especially in the service of the birth certificate. The purpose of this research is to Describing the implementation of Aji Arum innovations held by Dispendukcapil Semarang Regency and identify supporting and inhibiting factors that influence the implementation of innovation. The theory that used in this research is attribute of innovation by rogers to identify the implementation of innovation and Fontana's theory identifies supporting factors and inhibiting factors for public service innovation. This research used a qualitative descriptive approach. The data collection techniques are interviews, literature studies and documentation. Based on the research, it is known that the implementation of innovation Aji Arum by Dispendukcapil Semarang regency is good enough. It is known from the research based on indicators in the attributes of innovation that is a relative advantage, compability, complexity, triability and observability. but there are some obstacles found in the implementation of innovation : POS officer is not timely, limited human resources, infrastructure and budget. Recommendations of the author is Dispendukcapil need to coordinate with the POS, recruiting contract staff in certain positions and carry out careful planning and pay attention to the priority to be executed so that the budget can be managed more efficiently and effectively.

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