Abstract
Tourism has a bright future and so does the hotel industry. Many opportunities in tourism sector have influenced the great number of tourism services provider and the effect is high competition. Increasing in competition can induce service quality of the corporation for creating the customer satisfaction. Customer satisfaction is influenced by many factors such as perceived valued by the customer. Perceived value is the consumer's overall assessment of the utility of a product based on perceptions of what received and what is given. Perceived Quality, Perceived Risk, Perceived Price and Price Fairness influence perceived value. Perceived price is formed by actual price that corporation charges to the consumer and brand class of product. This paper according to tourism sector, but the model can be used for others sector
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.