Abstract
Queuing is a daily routine experienced by almost everyone. Every activity, such as refueling at gas stations, has a queuing process. The purpose of this research is to reduce the average customer waiting time in the system, reduce the average idle time on each server, and reduce the length of the queue in the system. Because at the gas station there are long queues, it is necessary to improve the queuing system. In addition, Promodel software is used to simulate queuing models at gas stations. This research is qualitative and quantitative in nature. Based on the results of the study it was concluded that. In the initial model entity there were only 40 people while in the new model there were 48 people. In the initial model, the average entity location is 0.33, while the new model is 0.65. But the repair model has an average time spent on the system a little longer, which is 0.60.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Jurnal Sains Teknologi dalam Pemberdayaan Masyarakat
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
