Abstract
BPJS Employment launched an agency system, the National Social Security Drive or named Perisai. Through the Perisai agency system, BPJS Employment seeks to expand the scope of membership. There was a policy change in February 2022 so research was carried out to analyze the influence of incentive and motivation programs on the performance and loyalty of shield agents. The analysis in this research carried out questionnaires distributed to 40 shield agents and processed using the Partial Least Square method using Smart PLS. This research showed that the incentive program influenced performance, while motivation variables did not influence performance, and performance influenced the loyalty of the shield agent's performance.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Jurnal Teknik Mesin, Industri, Elektro dan Informatika
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
