Abstract
Student dependence on technology, higher education institution efforts of digitalization in teaching and learning, along with the faculty member hesitancy to adopt innovative technologies all contribute to current challenges in higher education. The focus of this chapter is on exploring the gap between student and faculty perceptions about utilizing technology in teaching and learning, in addition to enlighten institutional roles and strategies to sustain efforts for managing such environments and faculty development. Multiple research methods are used to derive insights. The findings point towards the need to increase knowledge base and to expand faculty development around digital teaching and learning strategies as well as fostering student faculty collaboration to improve learner engagement and performance. As a result of changing roles, the pedagogical methods and technological tools used in digital teaching and learning process should not be a sole decision of the institution, but as a result of a collaborative mindset of institution, faculty, and students.
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