Abstract
The fourth industrial revolution is poised to transform the society and the economy we live and work in, which is likely to be well under way by 2030 (Morgan, 2020). Proponents of the fourth industrial revolution postulate that the combination of new technologies, such as machine learning, natural language coding, cloud computing, nanotechnology, sensors, 3D printing, internet of things, and artificial intelligence (AI), holds the transformative power over our societies and economies. Advances made in emotional AI can assist businesses by capturing emotional reactions in real time by decoding facial expressions, measuring neurological immersion levels, analyzing voice patterns, and so on, which would enable organizations to better understand their employees as well as their customers (Purdy et al., 2019).
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
