An Overview of the Cross-Cultural Business Negotiation between Malaysia and Australia

Abstract

This paper aims to explore communication deviances and strategies in the negotiation discourse of Malaysian-Australian business encounters, from both a linguistic and non-linguistic perspective. Specifically, it sees miscommunications/deviances as factors that may hinder the business communication process and prevent the negotiators from achieving their objectives. The study also focuses on strategies, or those discourse skills which promote successful business Malaysia-Australia negotiation. Key words:Cross-cultural; intercultural; intercultural competence; deviations; strategies; miscommunication; negotiation Resume: Cet article vise a examiner les deviances et les strategies de communication dans le discours de la negociation entre la Malaisie et l’Australie lors des rencontres d’affaires, d’un point de vue linguisitique et non linguistique. Plus precisement, les malentendus/deviances pourraient devenir des facteurs qui entravent le processus de communication et empechent les negociateurs de parvenir a leurs objectifs. L’etude met egalement accent sur les strategies, ou les competences de negociation qui favorisent la reussite de negociation d’affaires entre la Malaisie et l’Australie. Mots-Cles: transculturel; intercultural; competence interculturelle; deviations; strategies; malentendu; la negociation