Abstract

Manufacturing today has experienced dynamic changes imposed by social-technical systems that address economic, social and sustainable requirements. Furthermore, the technologies in Industry 4.0 have also brought many smart applications to advance manufacturing to the next level of development. In a focused sense, maintenance plays a key role in manufacturing to create value propositions—extension of equipment useful life and enhancement in overall equipment effectiveness—for stakeholders towards economics and sustainability. In this context, the maintenance services that create the value propositions are not only delivered as after-sales maintenance services but developed to advanced maintenance services embedded into Industry 4.0 applications. To provide a clearer picture of the development, this work aims to review and categorize the maintenance services in three groups—basic services, intermediate services, advanced services—associated with technologies in Industry 4.0 across the life-cycle maintenance service.

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