Abstract

The quantification of information in the interface design is a critical issue. Too much information on an interface can confuse a user while executing a task, and too little information may result in poor user performance. This study focused on the quantification of visible information on computer-based procedures (CBPs). Levels of information quantity and task complexity were considered in this experiment. Simulated CBPs were developed to consist of three levels: high (at least 10 events, i.e. 3.32 bits), medium (4–8 events, i.e. 2–3 bits), and low information quantity (1 or 2 events, i.e. 0 or 1 bits). Task complexity comprised two levels: complex tasks and simple tasks. The dependent variables include operation time, secondary task performance, and mental workload. Results suggested that medium information quantity of five to eight events has a remarkable advantage in supporting operator performance under both simple and complex tasks. This research not only suggested the appropriate range of information quantity on the CBP interface, but also complemented certain deficient results of previous CBP interface design studies. Additionally, based on results obtained by this study, the quantification of information on the CBP interface should be considered to ensure safe operation of nuclear power plants.

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