Abstract
Based on a survey of passenger, baggage and vehicle flows at ten regional airports in the southeastern region of Brazil, where regular air transport is provided by aircraft of 15 to 54 seats, the utilization process and interrelation of the operational components of the passenger terminal are characterized. This characterization is used to model the observed phenomena, identify relevant commonalities in the process and establish design parameters for this kind of terminal. It is concluded that it is possible to derive a general method to estimate operational area requirements with reasonable precision, using relatively simple tools, even considering the differences that exist in the user profiles at this airports.
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