Abstract
Harmonization plays an important role in organizations that are seeking to resolve manifold needs at their different hierarchical levels through multiple models such as CMMI, ISO 90003, ITIL, SWEBOK, COBIT, amongst others. A great diversity of models involves a wide heterogeneity not only about structure of their process entities and quality systems, but also with regards to terminology. This article presents an ontology which: provides the main concepts related to harmonization of multiple models; is supported by a web tool and; has been applied for the harmonization of COBIT 4.1, Basel II, VAL IT, RISK IT, ISO 27002 and ITIL.
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