Abstract
This paper deals with the steady state behaviour of an M X / G/1 retrial queue with an additional second phase of optional service and unreliable server where breakdowns occur randomly at any instant while serving the customers. Further concept of Bernoulli admission mechanism is also introduced in the model. This model generalizes both the classical M X / G/1 retrial queue subject to random breakdown and Bernoulli admission mechanism as well as M X / G/1 queue with second optional service and unreliable server. We carry out an extensive analysis of this model.
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