Abstract
Free-libre Open-source software (FLOSS) tools are free-cost licence highly attractive to be implemented by organisations. However, not of all the FLOSS tools are mature, and failed implementations can occur. Thus, FLOSS evaluation-selection frameworks and FLOSS success-failure implementation factors studies have been conducted. In this research, we advance on such studies through an integrated FLOSS evaluation-selection model with a risk-based decision-making approach. Our model was built upon the other two literatures, and it was structured as a multi-attribute decision-making (MADM) model which contains 12 variables grouped in four risk categories: financial, organisational, end user, and technical ones. We illustrated its utilisation in the domain of information technology service management (ITSM) FLOSS tools. Hence, our model contributes to the FLOSS literature with the inclusion of the risk management approach and to the FLOSS evaluation-selection praxis with the provision of an innovative and essential risk-based model.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Technology, Policy and Management
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
