Abstract
Knowledge is one of the most important resources of an enterprise. Skillful knowledge management can bring significant benefits including labour productivity growth, an increase in quality of provided services and also a strengthening of the competitive position of an enterprise. This paper presents an IT model of a Knowledge Map which supports knowledge management in a construction enterprise. The model was developed on the basis of the results of surveys and analyses carried out in small and medium sized construction enterprises in Poland. The process approach in management was included in the proposed model and it involves analysis of an enterprise activity as a set of processes. The model contains processes occurring at enterprise level and also in the widely considered investment process in the construction industry. This assumption made the proposed Knowledge Map universal and able to be applied in construction enterprises operating in both the design and executive field.
Highlights
In the era of the wide use of IT technology and the phenomenon of globalization occurring in the economy, skillful and rapid exchange of information and experiences gain significant meaning
Based on surveys and audits conducted in construction enterprises, the area of knowledge crucial for the management of an enterprise was specified, the structure of the Knowledge Map was proposed and an IT model enabling the practical application of the map was presented
The presented model of the Knowledge Map was built based on the results of research and analysis carried out in small and medium-sized construction enterprises in Poland
Summary
In the era of the wide use of IT technology and the phenomenon of globalization occurring in the economy, skillful and rapid exchange of information and experiences gain significant meaning In this situation the ability of sharing knowledge is the strength of an enterprise, and a management system, based on knowledge, is a tool which supports the management of an enterprise. The implementation of such a system is meant to encourage enterprise innovation which involves continuous improvement, introduction of new products, services, technologies and methods of work organization. Based on surveys and audits conducted in construction enterprises, the area of knowledge crucial for the management of an enterprise was specified, the structure of the Knowledge Map was proposed and an IT model enabling the practical application of the map was presented
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