Abstract

The proportion of persons visiting a health facility reflects the level of access of that centre to its catchment area in terms of Out-Patient Department (OPD) per capita. These attendances come with diagnoses which give an indication of the diseases pattern and prevalence within the catchment area as well as patients who are insured and not insured. Though data of this nature are undisputedly crucial to public health processes, morbidity returns from most health facilities, particularly public health facilities are generated manually making it cumbersome and stressful. In addition, this method is error-prone and as such poses a strong threat to disease prevention, control and information management. This research therefore uses an Information Technology approach to improve the process achieving over 90% time gain. The Gambaga Health Centre in the East Mamprusi District was selected for the simulation.

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